Appointments
Everything you need to know about booking and attending your appointment
Booking Your Appointment
We offer several convenient ways to book your appointment:
- Online through HotDoc (recommended)
- Phone our reception team on 07 5448 9200
- In person at our clinic
Opening Hours
Monday - Friday:8:00 AM - 5:00 PM
Saturday:Closed
Sunday & Public Holidays:Closed
After Hours: Call 137 425 for urgent medical care outside our opening hours.
Appointment Types
Standard Consultation (15 minutes)
Suitable for routine check-ups, minor ailments, prescription renewals, and follow-up appointments.
Long Consultation (30 minutes)
For complex medical issues, health assessments, chronic disease management, or multiple concerns.
What to Bring
For All Appointments
- Medicare card
- Health care card (if applicable)
- Current medications list
- Any relevant test results or referrals
For New Patients
- Completed new patient registration form
- Previous medical records (if available)
- List of allergies and medical history
- Emergency contact details
Cancellation Policy
We understand that sometimes you may need to cancel or reschedule your appointment. To help us provide the best service to all our patients:
- Please give us at least 2 hours notice if you need to cancel or reschedule
- You can cancel online through HotDoc or by calling our reception
- Late cancellations or no-shows may incur a fee
- This allows us to offer the appointment to other patients who may need urgent care
Need Help?
Our friendly reception team is here to help with any questions about appointments, fees, or services.
Call us on 07 5448 9200